Prana Boutique Hotel Tulum

friendly staff, hotel looks new and very clean, room and bright and comfortable. I would definitely return

It had a nice outside space with a pool . Our room had a balcony overlooking the garden area. The staff were very helpful and offered us an upgrade when the noise from the private jacuzzi was impinging on our peace.

Prana Boutique Hotel in Tulum offers a mixed experience with several notable strengths and a few areas needing improvement. Room and Amenities: The rooms are spacious, featuring comfortable beds and effective air conditioning. The hotel's garden is exceptionally beautiful, arguably one of the finest in the Yucatán region. The main pool is satisfactory; however, the private pool adjacent to our room was infrequently cleaned, leading us to avoid using it. The bathroom is generously sized, and the in-room kitchen is well-equipped for a hotel setting. Dining Experience: Breakfasts are delicious, with coffee that stands out as some of the best among Yucatán hotels. The staff at the reception is helpful and friendly. The hotel provides parking spaces in front and ensures assistance in finding a spot for your vehicle. Areas for Improvement: Service during breakfast is notably slow. The room lacks adequate lighting, making it quite dark and challenging to locate personal items. Our private terrace was situated next to a multi-story building with rooms whose large windows overlooked the terrace, compromising privacy and making sunbathing in a tranquil setting difficult. Conversely, occupants of the adjacent building had their bedrooms exposed due to the sizable windows.

Room was lovely with a large bed and very nice balcony. There were lots of trees planted so it felt very tranquil and secluded. The surrounding area was great with a few little restaurants around and some nightlife - also only walking distance to the main area. The hotel staff were very friendly and helpful.

Good location (close to supermarket, 10 min walk to restaurants, close to ATM by a trusted bank, close to "bus"/city van stop, bike rentals...). Nice jungle garden, Water jars available in hallways.