Prana Boutique Hotel Tulum

Very clean. Really good location. Excellent roof terrace. Extremely good value for money. Large room. Some staff really helpful and pleasant - Beimar in particular.

The staff is incredible. The room was spacious and I liked having my own sun deck and plunge pool.

Overall, it's a great hotel, with a really good value. I've read several conflicting reviews about the room, so I'll give my opinion. They took a big risk by opting for a more modern layout, integrating the sink countertop into the bedroom and separating the bathroom from the shower stall. But we liked it, and it never caused any inconvenience. The room has a minibar and a coffeemaker, and they replenish coffee and water daily. There's also water at reception, and you can refill your own bottles. The entire hotel is modern and new, including the facilities, not just the rooms. Cleanliness is top-notch in all areas. The pool is very good, a sufficient size for the size of the hotel. In addition to the pool, which has a bar open until late, they have a rooftop bar (open Thursday through Sunday) and four jacuzzis, as well as hammocks and lounge chairs. Breakfast was sufficient for the four of us; each of us could choose from a continental or American breakfast, eggs, and Mexican chilaquiles. If you're traveling with your family, you can mix and match orders so everyone can have a little of everything. Coffee and milk are refillable. If you don't have enough, you can order other options (which are not included in the price). We received excellent service at the bar from Rodrigo. The prices could be more generous, but it's a boutique hotel bar, so you can't expect anything different. The location is excellent, close to restaurants and shopping streets. There's even a large supermarket just a block away, so you can buy some supplies for your room.

Prana Boutique Hotel in Tulum offers a mixed experience with several notable strengths and a few areas needing improvement. Room and Amenities: The rooms are spacious, featuring comfortable beds and effective air conditioning. The hotel's garden is exceptionally beautiful, arguably one of the finest in the Yucatán region. The main pool is satisfactory; however, the private pool adjacent to our room was infrequently cleaned, leading us to avoid using it. The bathroom is generously sized, and the in-room kitchen is well-equipped for a hotel setting. Dining Experience: Breakfasts are delicious, with coffee that stands out as some of the best among Yucatán hotels. The staff at the reception is helpful and friendly. The hotel provides parking spaces in front and ensures assistance in finding a spot for your vehicle. Areas for Improvement: Service during breakfast is notably slow. The room lacks adequate lighting, making it quite dark and challenging to locate personal items. Our private terrace was situated next to a multi-story building with rooms whose large windows overlooked the terrace, compromising privacy and making sunbathing in a tranquil setting difficult. Conversely, occupants of the adjacent building had their bedrooms exposed due to the sizable windows.

Such a gorgeous place! Loved the garden, so much green! Pools were also really nice, and beautiful sunsets from the rooftop. Also very clean and I loved my room, shower was amazing! The location is also very good, close to both the center and the beaches. Bike rentals close by. Close to restaurants and bars. Breakfast was also good, not the best but really don’t understand why so many ppl have given it such bad reviews.